GDPR Data processing modelVoice recognition customer authentication on a call center server
By: Ludwig KarnethPurposes (1)
A purpose is the objective pursued by the setting up of your file. It indicates what the processing of personal data will be used for, its purpose. This purpose must be clear and understandable
Data categories (1)
Personal data is any information relating to an identified or identifiable natural person. A natural person can be identified either directly (eg surname and first name) or indirectly (eg phone number, social security number, email or postal address, but also voice or image)
Data required for service operation
Data details
Data conservation rules
Active base:
Deletion after identification of the biometric templates used in the call. The original templates are stored securely and kept only as long as it takes to complete the template creation and comparison operations. 12 months for deletion of logging data. 30 days for deletion of other data
Data subject (1)
A data subject is any person whose data is collected, retained or processed by the data processing. e.g. In a recruitement process, any candidate for a position proposed in recruitement management process
- Customers
Attribution / Pas d'utilisation commerciale
CC-BY-NC
